Title in Goods supplied by kicksfine.com, shall pass to the buyer upon payment of the purchase price in full. You are the buyer detailed on the Order Forms.
Our Agreement to supply the Goods is made on the date we deduct payment from your credit card the details of which you provided on the Order Form
Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.
Computer monitors and scanners vary in their reproduction of colour. Though we strive for accuracy, all picture colours, products and swatches displayed should be regarded as approximations.
All prices are listed in US Dollars ($USD). For international orders, your payment card provider will take payment in your local currency at the prevailing exchange rate.
Orders are subject to acceptance by the company and to availability of goods and will be charged at the prices ruling at the time of acceptance. Delivery costs will be those as quoted at the time of acceptance of the order unless subsequently agreed otherwise by the customer.
The price of the Goods shall be the price quoted by us on our Website on the Order Summary Page, unless agreed otherwise by us in writing. We reserve the right to amend any typographical clerical error or omission to prices where reasonable to do so (see 12). The price is exclusive of any payable value added tax and duty by your customs and postage and packaging detailed once delivery serivces have been chosen.
Our goods are delivered world-wide by EMS (Express Mail Service). Deliveries for heavier goods can be tracked via the postal service web site in your country. It is our intention if goods are in stock to deliver to you within 3 working days. If goods are out of stock then we will endeavour to deliver within 30 days or you have the right to cancel the order.
Your order will be packed and picked as priority items. Shipping is via Express Mail Service. We are not responsible for any customs issues, such as tax and duty, neither the loss of package by deliverers. We are not responsible for the cost of shipping if delivery fails and shoes get shipped back to us, neither the cost of resending any exchange items back out to you.
You need to search our website for the Goods you desire to purchase using your internet browser and our navigation menu system. Once you have selected the appropriate product(s) and size, complete the Order Form in full and follow the instructions detailed on the Website to complete your payment.
You understand that we make every possible effort to update the website to accurately reflect our stock levels. However, in circumstances where you have ordered an item that is out of stock at the point of picking, your order will be automatically 'Backordered' (see 'Order Statuses'), while we order new stock or await supply. In these circumstances our Customer Services Team will be happy to present you with options. If your goods are out of stock and discontinued so that we are unable to source the goods, we will make every effort to offer you an alternative if possible. If these alternatives are not acceptable, you may cancel your order at any time.
If your chosen products are in stock your Order will be processed as quickly as is reasonable to do so. We will deduct the price payable for your chosen products and delivery services from your nominated credit card or method of payment and your chosen products will be despatched to you forthwith.
You understand that we aim to deliver in stock items to all customers within 5-7 working days but that this is not always possible due to reasons outside of our control. If Customers don't receive their chosen products within 5 to 7 business days of shipping date, please contact us to let us know. Our Customer Support Team will help you our to check status of your order.
We provides an internet-based service. Therefore electronic mail (e-mail) is a fundamental part of our service and we are not obliged to accept orders where a valid e-mail address is not provided. Our primary method of communication regarding your order will be via e-mail. You understand that we endeavour to manage the emails we receive as effectively and as efficiently as we can during normal working hours. Our online shopping system should ensure that your receive an automated email receipt confirming your order. In the event of cancellations, refunds or part-refunds, you will also receive confirmatory emails.
You understand that we make every reasonable effort to contact you by email in circumstances that reasonably require us to do so. You undertake to enter a valid email address and to check your emails reasonably frequently until your order is completed to your satisfaction so that you are aware of any notifications that may be necessary to provide.
It is your right to cancel your order within 7 working days of receiving the Goods. If the goods are not suitable or do not fit, you are entitled to return the goods and ask for an exchange, but you will need to pay the cost of the return and reship postage. If you are not satisified by the goods, you might also request a cancellation, and return the goods for refund. You will get refunded value of the goods you purchased within 24 hours of receiving of returned goods, not including the shipping fees. Please send the request by email to firstname.lastname@example.org with the information requested below and we will send u the details on how to send the goods back to us for refund or exchange.
Return or Exchange:
kicksfine.com reserves the right to cancel any order at any time
Under the Distance Selling Regulations, you may return the Goods to us if you are not satisfied with them in the same condition in which they were sent within 7 working days of your receipt of the Goods. Returns are only accepted under this policy if the goods are complete with all original packaging, tags and receipts, in the condition in which they were originally sent and sellable, and the returns procedure has been strictly adhered to. See our returns policy for more information.
You may request replacement products, which we will despatch to you (subject to availability) once we receive the original products which have been returned. You will need to pay the cost of both return and reship postage.
Return of faulty or damaged goods should be made in accordance with the arrangements detailed in in our Returns and Exchanges section of the Website; or as otherwise specified for special times of year such as Christmas when there is usually an extended returns period offered, the details of which will be published clearly in the Customer Services section of the website.
In all other circumstances, kicksfine.com reserves the right to recoup postage costs made for exchanged or returned items.
It is our express intention to deal with you complaints confidentially, fairly and speedily. Please endeavour to let us know of any complaint within 7 working days if at all possible. If you have a complaint or any other query please advise us in the first instance by e-mail to email@example.com. We will endeavour to advise you what to do to resolve the complaint and we will do that within 5 working days. We will keep you informed by telephone or e-mail as to what progress is being made in the resolution of the complaint.
Our web site is NOT targeted at children. Orders from children under the age of 12 must be made by parental consent. No information will be knowingly held about children below the age of 12.
The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions. No variation to this Agreement shall be binding unless agreed in writing by us. Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so. You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form. The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.
Risk of damage to or loss of your chosen products shall pass to you on delivery of them. Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products and relevant shipping fees.
We warrant that you will be entitled to the benefit of any warranties or guarantee given by you the suppliers to us of your chosen products. This does not affect your statutory rights.
You warrant that the information entered onto the Order Form is true.
Where we sell to you under a consumer transaction your statutory rights are not affected by this Agreement.
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
Act of God explosion flood tempest fire or accident;
War or threat of war sabotage insurrection civil disturbance or requisition;
Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
Import or export regulations or embargoes;
Strikes lockouts or other industrial actions or trade disputes (whether involving employees of us or of a third party);
Power failure or breakdown in machinery.
If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.
The terms and conditions set out in this Agreement represents the entire Agreement